TheClubhouse Casino Cookie Policy

At TheClubhouse Casino, we use cookies and similar tracking technologies to operate our platform, keep your account secure, and tailor your experience with us. This Cookies Policy explains what cookies are, how we use them across theclubhouse casino, and the choices you have when it comes to managing them. By continuing to browse or play at TheClubhouse Casino, you agree to the use of cookies as described below, in line with our wider Terms and Conditions and Privacy Policy.

Who We Are

Our services are operated by Novatrix SRL, a company incorporated under the laws of Costa Rica, registration number 3-102-893958, with a registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. Certain Paysafe-related transactions on our site are processed by Tronabriz Limited on our behalf. We hold an e-gaming licence issued by the Tobique Gaming Commission, licence number 0000002, and we operate The Clubhouse Casino in accordance with the standards required under that licence.

What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit our website. We use them to recognise your device, remember your preferences, and understand how you interact with our games and services. Cookies do not harm your device, and we do not use them to access files stored on your hardware beyond what is necessary to deliver our services.

Types Of Cookies We Use

Strictly Necessary Cookies

We rely on strictly necessary cookies to allow you to move around theclubhouse casino and use essential features, such as accessing secure areas of the site and completing your the clubhouse casino login. Without these cookies, core services such as depositing, withdrawing, or playing games cannot be provided, so these cookies cannot be switched off through our cookie settings.

Performance And Analytics Cookies

We use performance cookies to collect information about how visitors use our site, including which pages are visited most often and whether visitors encounter error messages. This helps us improve how TheClubhouse Casino functions and identify issues with game loading, payment processing, or navigation. All information collected by these cookies is aggregated and used only to improve our performance.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred currency, language, or display settings, so we can provide a more personalised experience each time you return to us. These cookies also help us recognise you when you use our platform via desktop browsers or our mobile web app, ensuring a consistent experience across devices.

Advertising And Targeting Cookies

We, and our carefully selected marketing partners, use advertising cookies to deliver content that is more relevant to your interests. These cookies may track your browsing habits across other websites and are used to measure the effectiveness of our promotional campaigns, including welcome offers and reload bonuses. We do not use these cookies to target players from Sweden with bonus advertising, and we exclude Finland from marketing related to our welcome package and no-deposit free spins, consistent with our promotional terms.

Third-Party Cookies

Some cookies on our site are placed by third parties who provide services on our behalf. These include payment processors such as those handling Paysafe transactions through Tronabriz Limited, our game studios including NetEnt, Play'n GO, Pragmatic Play, Ezugi, and Playtech, and analytics or fraud-prevention providers who help us keep TheClubhouse Casino secure. We do not control these third-party cookies directly, and we recommend reviewing the relevant third party's own cookie or privacy policy for further details.

How We Use Cookies

• We use cookies to keep you securely logged in during your session at The Clubhouse Casino.
• We use cookies to remember your language, currency, and regional settings across our EN, FR-CA, FR-CH, DE-DE, DE-CH, ET-EE, FI-FI, and AR localisations.
• We use cookies to detect and prevent fraud, multiple-account creation, and unauthorised access, in line with our one-account-per-person policy.
• We use cookies to track eligibility for offers such as our Welcome Package, Clubhouse Points loyalty tiers, and other seasonal promotions.
• We use cookies to measure traffic and engagement so that we can continually improve theclubhouse casino experience.

Managing Your Cookie Preferences

We give you control over most non-essential cookies. When you first visit our site, we present a cookie banner allowing you to accept or customise your preferences. You can also manage cookies directly through your browser settings, which allow you to block, delete, or be notified when cookies are set. Please note that if you disable certain cookies, some features of our platform, including your ability to complete a the clubhouse casino login or access personalised bonus offers, may not function correctly.

Browser Controls

Most browsers allow you to see what cookies you have and delete them individually or block cookies from particular or all websites. Please be aware that if you choose to block all cookies, you may not be able to access all or parts of our site, including secure account areas and certain payment methods such as Visa, Mastercard, Skrill, Neteller, or CoinsPaid for cryptocurrency transactions.

Cookies And Mobile Access

Whether you visit us on desktop or through our mobile web experience, we use cookies to ensure your session remains consistent. We do not currently distribute a downloadable the clubhouse casino app through third-party app stores; our platform is optimised as a mobile web app accessible directly through your device's browser, and cookies are essential to maintaining functionality in this format.

Changes To This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own data practices. When we make material changes, we will update this page and, where appropriate, notify you through your account or via email. We encourage you to review this policy periodically so you remain informed about how we use cookies at TheClubhouse Casino.

Contact Us

If you have questions about this Cookies Policy or how we use cookies, please contact us at help@TheClubhouse Casino.com. If you are unable to resolve a dispute with us directly, you may escalate the matter to our alternative dispute resolution provider, EGIS, at [email protected]. We are committed to being transparent about our practices and to supporting you as a valued member of TheClubhouse.