TheClubhouse Casino Terms and Conditions

Welcome to The Clubhouse Casino. These Terms and Conditions ("Terms") govern your access to and use of our website, games and related services. By registering an account, depositing funds or otherwise using our platform, you confirm that you have read, understood and agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use our services.

Who We Are

TheClubhouse Casino is owned and operated by Novatrix SRL, a company incorporated under the laws of Costa Rica, registration number 3-102-893958, with its registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. Paysafe transactions on our site are processed by our payment partner, Tronabriz Limited. We hold a licence issued by the Tobique Gaming Commission, licence number 0000002, under which we operate all real-money gaming activities offered through our website.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. Only one account is permitted per person, household, IP address and device. We reserve the right to request identity verification documents at any time, and players depositing in BTC must complete identity verification before play is permitted.

• You must provide accurate, current and complete information when registering with us
• You are responsible for maintaining the confidentiality of your login credentials for The Clubhouse Casino login
• We may suspend or close accounts that breach these Terms or applicable law
• We do not permit the use of VPN or proxy services to circumvent our geographic restrictions

Restricted Territories

Real-money play through TheClubhouse is not available to residents of Afghanistan, Belarus, Canada (New Brunswick and Ontario), the Central African Republic, China, Cuba, Cyprus, the Democratic Republic of the Congo, Georgia, Haiti, Iran, Iraq, Israel, Libya, Malta, Myanmar, the Netherlands, North Korea, Poland, Russia, Somalia, South Sudan, Syria, the United Kingdom, the United States of America, Venezuela and Yemen. It is your responsibility to confirm that online gambling is lawful in your location before using our services.

Deposits, Withdrawals and Currencies

We accept a wide range of fiat currencies including EUR, USD, CAD, AUD, INR, NOK, RUB, PLN, NZD, JPY, KZT and ZAR, alongside cryptocurrencies such as BTC, BCH, ETH, LTC, DOGE and USDT. Our internal operating currency is EUR, and we do not offer fiat-to-crypto conversion. The minimum deposit is 20 EUR or its equivalent, and all deposits made through our platform are free and processed instantly.

Withdrawals from The Clubhouse Casino start at a minimum of 20 EUR or the equivalent and are processed free of charge, with pending times of up to 72 hours before funds are released. Withdrawal limits apply: 7,500 EUR/USD per rolling seven-day period and 15,000 EUR/USD per month. Maximum daily profit is capped at 100,000 USD for VIP players and 50,000 USD for non-VIP players. Winnings generated from a no-deposit bonus are capped at 100 EUR/USD, while progressive jackpots are paid in full and remain excluded from all withdrawal limits. Intermediary bank fees on transfers may reach up to 16 EUR and are outside our control.

Bonuses and Promotions

Our Welcome Package offers up to 5,000 EUR plus 200 free spins across three deposit packages, subject to a 40x wagering requirement and a minimum qualifying deposit of 20 EUR. Bonuses must be used within 7 days of activation. Free spins are credited on Elvis Frog Trueways, with 20 spins granted on activation and 20 per day over the following four days. The maximum win from free spins is 200 EUR, and the maximum win from bonus funds is 1,000 EUR. Players searching for The Clubhouse Casino bonus codes should note that certain offers, such as code BIG150, unlock enhanced first-deposit terms.

We also run a Crypto Welcome Package matched up to 0.5 BTC, along with daily promotions including reload bonuses, refill offers, free spin drops and the Drops & Wins network with a 2,000,000 EUR monthly pool. We do not offer any welcome bonuses to players registering from Sweden, and Finland is excluded from both the welcome package and any no-deposit free spins. Anyone seeking a The Clubhouse Casino no deposit bonus should review our current promotions page, as no-deposit offers may vary by market and are not guaranteed to all players.

Bonus wagering is weighted according to game type: slots contribute 100% (with certain exclusions), table games, roulette and video poker contribute 25%, and live dealer games do not count towards wagering at all. We reserve the right to void winnings and confiscate bonus funds where we detect bonus abuse, including advantage play, multiple accounts or breach of our fair-use policy.

Loyalty and VIP Programme

Our Clubhouse Points programme spans 15 tiers, from Member through to Platinum+, with an additional invite-only VIP tier above these levels. You earn one point per 30 EUR wagered on slots or 120 EUR wagered on live games, with bonus funds counting at 50%. Each tier unlocks free spins on Treasures of Cleopatra, cash rewards, weekly cashback rising from 3% up to 8% (wagered 5x, capped at 5,000 EUR per week), and a birthday bonus. VIP-level players benefit from a raised daily profit ceiling of 100,000 USD.

Games and Providers

We offer more than 4,500 slot titles alongside live dealer games, table games and jackpot titles, supplied by leading studios including NetEnt, Pragmatic Play, Play'n GO, Playtech, Yggdrasil, Games Global and many others. Live dealer content is powered by Ezugi and Playtech and does not contribute towards bonus wagering. Blackjack, roulette and video poker contribute 25% towards wagering requirements. Progressive jackpots offered on our platform are always paid in full and fall outside our standard withdrawal limits.

Responsible Gaming

We are committed to promoting responsible gaming and provide tools such as deposit limits, loss limits, time-out periods and self-exclusion. If you feel your gambling is becoming a concern, we encourage you to contact our support team, who can guide you through the options available on our platform.

Customer Support and Disputes

Our support team is available 24/7 through live chat, alongside email support at help@TheClubhouse Casino.com and our Help Centre. VIP players benefit from a dedicated personal account manager. Should a dispute arise that we cannot resolve directly, you may escalate the matter to our independent alternative dispute resolution provider, EGIS, at [email protected].

Access via Web and Mobile

TheClubhouse Casino is available through desktop and mobile web browsers, allowing you to play without needing a dedicated download. Players searching for The Clubhouse Casino app or a The Clubhouse Casino app download should note that our platform is fully optimised for mobile browsers, offering the same games and features without a separate application.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or business practices. The current version, v1.0, took effect on 12 June 2025. We recommend reviewing this page periodically, as continued use of our services after changes take effect constitutes your acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws applicable to our licence issued by the Tobique Gaming Commission. Any disputes not resolved through our internal complaints process may be referred to EGIS for independent review. By using our services, you agree to these Terms in full, and you acknowledge that we may update, suspend or terminate access to your account where we reasonably believe these Terms, or applicable law, have been breached.